Create your own cushion

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Create your own cushion

24 reviews

RRP: £24.99 Sale: £19.99

Personalise me!

  • In stock
  • Fast delivery available
  • FREE delivery over £40

Product Description

 Create your own personalised cushion, simply add your favourite photo, choose your text, play around with fonts and colours and create the perfect gift!

Product Information

This design is printed onto a 40x40cm ,white polyester cushion cover, inner included and covers come complete with a zip at the bottom making them removable, our covers can be washed, but we would recommend hand wash only. PLEASE NOTE THAT DUE TO HIGH DEMAND ON OUR CUSHIONS, WE MAY CHANGE SUPPLIERS FROM TIME TO TIME WHICH CAN MEAN THAT OUR MATERIALS CAN VARY IN TEXTURE/COLOUR.

 

Additional information

  • Payment - Secure payment gateways available, Payment is accepted by paypal, credit or debit card.

  • Live personalisation - Please note that we will print and manufacture only what is created by you on our website. By approving your design you are agreeing to the layout, colours and wording you have created. If you wish to amend an item in your basket, please click on the preview button to do so, your physical print may vary from the colour you see on the screen, this is due to individual screen resolutions.

Customer Reviews

based on 24 reviews
10/08/2023

My dad is very happy with it he likes it alot
Thank you

01/08/2023

I ordered two ‘create your own’ cushions for my Mother’s 90th birthday. They were very rapidly made, posted and we (and my Mother) were really happy with the result.

22/06/2023

Awesome cushion I love it I got mine personalised with my own writing great communication with company will be telling People about write from the heart the price was decent 1 very happy customer 5* all the way

21/06/2023

My dad loved it, it is made very well. Perfect size.
The photo came out perfect too... thankyou so much ...

26/05/2023

Amazing customer service as they contacted me straight away about an issue with the photo, not their fault just a bad photo, it was fixed and they were able to go with the photo I wanted. Fab product, great quality too! and I’m sure the birthday girl will love it as much as I do! Would highly recommend xx

13/03/2023

Brilliant quality . Will be buying from you again

23/02/2023

Ordered the cushion for our great grand daughter.She always talks about her Nana angel and sleeps with a picture of her under her pillow,So as a birthday gift i had a cushion made where her angel held her soon after her birth,Perfect gift she now cuddles and kisses her nana pillow when she goes to bed.To add more i sprayed it with my late wifes perfume.We now have a happy content little great grand daughter.Could have been more happy with the quality of the material and photo print..Thank you

21/01/2023

Great product very pleased with quality, fast delivery

17/01/2023

I bought this for my partner and he completely loved it thank you so much

13/01/2022

My kids love their new cushions from write from the heart. They will always have a piece of there mam close by when they need a cuddle.

29/12/2021

excellent service. very pleased with the cushion and the text that they rang me to ask if i wanted it added. I thought that was very nice of them to contact me to ask as i hadn't added my own text when i ordered it. That made the cushion even more special for my grandaughters to give to my son and daughter in law for christmas. It cost a bit for next day delivery but it was worth it

13/12/2021

Excellent quality
exactly what I ordered
Ordered Sunday arrived Tuesday
absolutely fantastic
Would highly recommend and will be ordering again from them
Thankyou so much guys I love them

01/12/2021

Ordered for a Christmas present, very pleased with the cushion, good quality, and the fact that I could choose my own wording was a bonus, overall very pleased with purchase

16/11/2021

Very happy with the product. Quick delivery. No issues. Will make a lovely present for my daughter. Thank you

16/08/2021

Fantastic got the cushion for my grandson christening personalised it and I’m so pleased definitely recommended

16/08/2021

Great quality and speedy deliver very happy will definitely use again

13/05/2021

This is the 2nd time I have used this company and yet again I was so pleased with my order. Even recommended to a friend.

15/03/2021

Absolutely fantastic and great service. Would highly recommend.

03/03/2021

Was very pleased with my order. Good quality great price. Would definitely recommend for that special gift .

24/12/2020

Absolutely amazing exactly what i want my mums going to love it thanks

09/06/2020

Absolutely love it! So soft. Everything is perfect, how I imagined for it to be when I ordered. Highly would recommend. Definitely will be ordering again.

20/05/2020

I was really happy with my cushion I bought for my daughter birthday. It is so lovely and the material is of a high quality very soft . Thank you 😊

11/01/2020

Really pleased with cushions. Easy to create and ordering very straight forward. Delivered on time. Great service from start to finish.

17/12/2019

Absolutely loved it x

Delivery times

FREE DELIVERY when you spend over £40

  • We offer a FREE delivery service when you spend over £40
  • We will aim to dispatch orders within 10 working days, they will be sent using Royal mail 2nd class who aim to deliver within 3 working days.
  • Please allow 14 working days for your order to arrive. 

2nd Class delivery,

  • £4.50 for the first item and £1 for every additional item
  • We will aim to dispatch orders within 10 working days, they will be sent to you using 2nd class Royal mail who aim to deliver within 3 working days.
  • Please allow around 10-14 working days in total for delivery.

1st Class delivery

  •  £6.50 for the 1st item and £1 for every additional item
  • We will aim to dispatch your order within 1-3 working days, they will be sent to you using 1st class royal mail who aim to deliver within 1-3 working days.
  • Please allow around 3-6 working days in total for delivery

Next day delivery

  • £12 for the first item and £1 for every additional item
  • Order before 3PM for next day delivery
  • Next day delivery items will be sent using royal mail next day special delivery. (Although Royal mail cannot guarantee next day delivery on all occasions) 
  • All orders placed before 3PM will be sent the same day (Monday to Friday) orders placed after 3pm will be sent the next working day
  • PLEASE BE ADVISED NOT ALL OUR PRODUCTS ARE AVAILABLE ON OUR NEXT DAY DELIVERY SERVICE - SEE PRODUCT INFORMATION FOR FURTHER DETAILS.

 

 

 

 

Returns

Returns and refunds

 

Delivery

At Write From The Heart, we always try to send your products in perfect condition. However, occasionally, a problem can arise. In the unlikely event that a product is faulty, or it is damaged in delivery or is the wrong item, we ask you to read the following and contact us if necessary.

You may specify a delivery address which is different from your billing address, if, for example, you would like us to deliver the products directly to a friend, a relative, or to your place of work.

Whilst we make every effort to deliver goods within the specified timescale, on occasion due to unforeseen circumstances we cannot always guarantee delivery in said time, or accept liability for deliveries made outside this timescale. This also applies to products sent direct from our manufacturers. We cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries.

If the product(s) you have ordered do not arrive within 28 days of placing the order, Write From The Heart accept no liability unless you have contacted us via email within this period.

Returns and exchange

If you are not completely satisfied with your non-personalised goods, simply return them to us at any time within 14 working days of receipt. The costs of returning goods to us shall be borne by you. Unfortunately we are unable to refund postage costs on unwanted non-personalised items.

 

Your rights to return the goods to us will not apply in the following circumstances:

-Any products that we have made, personalised or customised specifically for you

Write From The Heart do not offer refunds for personalised goods custom made for you. Most products on the website are personalised goods; this includes any products which include your own photo or any text changes. Only replacements will be sent for any faulty, damaged goods or goods which have not arrived.

With any faulty or damaged goods, we ask you to return the product to us within 7 days. Once the product has been returned, we will then issue a refund (THIS DOES NOT APPLY ON PERSONALISED GOODS) or send a replacement. Please note that postage will be refunded in full for any items returned which are faulty or damaged.

Replacements will be sent within 7 working days.

Your rights to return the goods to us will not apply in the following circumstances:

  • Where, in our opinion, you have not taken reasonable care of goods whilst in your possession and have not been returned with the original packaging.
  • If you have made a spelling mistake on your order and it has been sent for production.
  • You have disposed of the item you have an issue with.

We regret that postage and packing costs for unwanted items cannot be refunded after 7 working days from when the order was delivered.

This returns policy does not affect your statutory rights.

The address for returns is:
Write From The Heart Ltd
The Berkerley Centre
Station Road
Chepstow
Monmouthshire
NP16 5PB

How to personalise your item

Please read before designing your product

Please upload original high resolution photos please don’t use screen shots.
Your photos ideally need to be at least 2000x2000pxls or higher than 1mb for optimal print quality,
It's important to remember that we cannot print to a higher standard than the photo you provide,
therefore please ensure that you are happy with the quality of your photo on your device first.

Use the personalise me button to see what can be personalised on this product

From left to right on the toolbar:

1. Camera - Allows you to choose a photo from your device to upload. Once chosen, it will upload automatically. Photos must be jpg/jpeg format.
2. Zoom (out) - Zoom your photo out
3. Zoom (in) - Zoom your photo in
4. Rotate (clockwise) - Rotate your photo clockwise
5. Rotate (anticlockwise) - Rotate your photo anticlockwise
6. Colour - Flick between a colour and greyscale version of your photo


To change the photo once uploaded simply click on the photo you'd like to change on the toolbar at the bottom of the screen and select a new photo from your device it will then replace the original photo


To reposition your photo, click and drag or use your finger if using a touchscreen. You may need to zoom in/out as well to get the best placement.

Toolbar icons may appear greyed out at first. They will be activated once a photo has uploaded.

  • We print the exact copy of your design directly from the website
  • The text you add in the text boxes will appear live on the design
  • Please check all spelling, capital letters on names
  • And that the text is correct and in the right position
  • Please remove any text you don't require in the text boxes
  • Add the same or similar amount of text as on the sample for best results
  • The more text you add the smaller it will appear
  • Please check the photos are in the right position and heads not cut out or black edges showing. We don't recommend using screen shots.
  • By checking out you are agreeing that you are happy with your design so please check it carefully
  • Your preview is available in your basket please also check it there, you will also have a preview of your product on your confirmation email and in your account on our website