Personalised cushion - When you miss me Pet
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RRP: £24.99 Sale: £19.99
- In stock
- Fast delivery available
- FREE delivery over £40
Product Description
When you miss me have no fear, just hug this cushion and know I'm here.
Dog memorial cushion
Product Information
This design is printed onto a 40x40cm ,white polyester cushion cover, inner included and covers come complete with a zip at the bottom making them removable, our covers can be washed, but we would recommend hand wash only. PLEASE NOTE THAT DUE TO HIGH DEMAND ON OUR CUSHIONS, WE MAY CHANGE SUPPLIERS FROM TIME TO TIME WHICH CAN MEAN THAT OUR MATERIALS CAN VARY IN TEXTURE/COLOUR.
Additional information
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Payment - Secure payment gateways available, Payment is accepted by paypal, credit or debit card.
- Live personalisation - Please note that we will print and manufacture only what is created by you on our website. By approving your design you are agreeing to the layout, colours and wording you have created. If you wish to amend an item in your basket, please click on the preview button to do so, your physical print may vary from the colour you see on the screen, this is due to individual screen resolutions.
Customer Reviews
Absolutely love it, thank you so much, I feel he is still with me when I look at it ❤️, he was only 7 when he passed 10wks ago.
Once again
Thank you.
Absolutely beautiful,wasn't expecting such good quality but it was.my sister loved it.shed lost her dog
Just before,arrived in 2 days with first class as was over weekend thankyou so much!x
Love it, lovely quality x
I bought this for my daughter. The cushion is lovely quality, fast service too. I highly recommend!
Absolutely amazing product,great quality, quick delivery just what I needed after losing my dog so suddenly,she now takes pride & place on my bed .
I was very impressed with the speed of service and the quality of the cushion. My photo wasn't brilliant quality but it printed up just great on the cushion. A lovely gift for the purpose.
Just Perfect, would highly recommend.
Got my couchion in memory of my husky I lost in august. I love it I burst out crying when I opened it thank you guys so much
This is the 3rd time ive used this company they are amazing and also the quality
Absolutely perfect!! Quick delivery, lovely cushion.. am over the moon with it, thankyou
Fast delivery and beautiful product and top quality..thanks guys..has brought comfort to us
My friend loved these. Good quality and speedy delivery.
I recently lost my dog and have never felt pain like this before. I came across this page and though how perfect this was so I ordered 3 cushions 1 for myself and 1 each for my parents they came really quick and the quality is amazing so soft and print is perfect you it takes pride of place on my bed and I give it a squeeze and a kiss. Would highly recommend
Our beautiful dogs are still with us but this cushion is the ideal reminder of two extremely loved pets for my daughter as she moves into uni accommodation for her first year away from home and all she knows.
Good quality material , lovely and soft .
The photo is really clear , perfect !
We absolutely love the beautiful cushion we had made of our beautiful Harmony it’s top quality and made so well we love it. We also had a fridge magnet made too and that looks great we are very happy.
I absolutely love my cushion the quality is perfect and just the right size to be hugged. Excellent service thank you!
Brought this for my daughter who recently lost her dog, so beautiful made her cry
Very pleased with my order highly recommended this site
Beautiful cushion, really high quality. It was a gift to the family after we lost our beloved Ruby who was with us for 13 years. Thank yiu
I sent this to a friend and she was absolutely overwhelmed. The quality was fantastic and the cusion was larger than I expected. The quality of the photograph was brilliant. This was so good that when another friend lost her Great Dane a week later I purchased one for her too. She has not received this yet but I am sure she will love it as much as my friend Lynn.
Bought for my son and daughter in law after the loss of their beautiful Tilly. They absolutely love it although it did make them cry again, I haven’t seen it yet because I had to sent straight to them. I did contact customer services and received a very quick reply. I also paid extra for a quicker delivery. I would definitely recommend and will use again should the need arise.
Paid extra for delivery to ensure that I received the package quickly which didn’t fail. Happy to say my friend loved her cushion. Extremely happy with quality of the print. Would recommend
Excellent item made a special family member cry on Christmas Day knowing she can always see n hug her favourite fur babies who are no longer here
Very pleased with Rainbow's cushion. Soft and cuddly and very well made. Also very comforting. Excellent and speedy service.
Beautiful as described. My daughter loves it, it brought a tear to her eye as they had just their family dog! Brought comfort to her
Happy with the cushion I ordered prompt delivery and quality is good,.not happy that I ordered and payed for a gift bag that was not delivered,and no response to my email regarding my complaint
It is lovely very fast delivery .sadly a bad indented line across the bottom of the pillow which has taken some of the brown letting off. Thinking Possibly damaged in delivery? Looks like a heavy item has been sat on or leaned against for a period of time. Apart from that it is beautiful and lovely quality.
My partners dog of 13 years passed away a few weeks ago and she was absolutely heartbroken so i brought her this pillow as a comfort it is absolutely brilliant quality and the pillow is so so soft cannot fault it one bit highly recommend and we will be purchasing another one
Lovely cushion, very nice quality material and the photo looks really good, would buy from this company again
We recently lost our little girl but she was nearly 17 yrs old and she had a wonderful spoilt life here with us . She now has her place on our bed where she used to snuggle in between us , we were both delighted with the cushion and its quality too .
This cushion is absolutely lovely . I sit on the sofa give it a hug
Absolutely beautiful. Has given my dad a lot of comfort during this sad time. Good quality
Perfect Lovely remembrance cushion for the loss of my sister’s Husband & Yorkshire Terrier. The cushion is of beautiful quality
Absolutely love these cushions. Thank you so much and for the quick delivery. Will be ordering two more soon
Excellent quality picture very clear love this cushion.
Was so delighted with the Cushion which was a gift for my friends who lost their beloved dog. They loved it and was so glad to be able to give them a little something to treasure in memory of their baby boy.
Easy to order, I was able to cancel an order on a mistake I made. Cushion arrived and was lovely. Thank you
Love our cushion with our lovely staffie Taz who we lost on 6th October. X
Delivered on time excellent product highly recommended
Absolutely beautiful cushion and the 2 sisters I brought them for were over the moon! Really soft and good quality. I would buy from Write from the heart again.
Very good quality and very comfy cushions. I bought personalised cushions for my little cousins in memory of their dog that sadly passed away and they cried when I gave it to them. Thank you so much for a gift that means everything.
After the sudden sad loss of our cat. For my daughter this cushion gave her great comfort . The quality is very high and the photo quality was superb.
Would highly recommend . A quality lasting comfort gift has lifted our sadness .
It was beautiful done ✅
Fantastic company very quick delivery great product thank you
Lovely quality and fast delivery. Superb keepsake for my friend who lost her dogs.
Lovely thank you xx
Beautiful way to remember our lost furbabies..
Arrived very quickly, good quality and the photograph printing was excellent.
Nice product and delivered promptly
Delivery times
FREE DELIVERY when you spend over £40
- We offer a FREE delivery service when you spend over £40
- We will aim to dispatch orders within 10 working days, they will be sent using Royal mail 2nd class who aim to deliver within 3 working days.
- Please allow 14 working days for your order to arrive.
2nd Class delivery,
- £4.50 for the first item and £1 for every additional item
- We will aim to dispatch orders within 10 working days, they will be sent to you using 2nd class Royal mail who aim to deliver within 3 working days.
- Please allow around 10-14 working days in total for delivery.
1st Class delivery
- £6.50 for the 1st item and £1 for every additional item
- We will aim to dispatch your order within 1-3 working days, they will be sent to you using 1st class royal mail who aim to deliver within 1-3 working days.
- Please allow around 3-6 working days in total for delivery
Next day delivery
- £12 for the first item and £1 for every additional item
- Order before 3PM for next day delivery
- Next day delivery items will be sent using royal mail next day special delivery. (Although Royal mail cannot guarantee next day delivery on all occasions)
- All orders placed before 3PM will be sent the same day (Monday to Friday) orders placed after 3pm will be sent the next working day
- PLEASE BE ADVISED NOT ALL OUR PRODUCTS ARE AVAILABLE ON OUR NEXT DAY DELIVERY SERVICE - SEE PRODUCT INFORMATION FOR FURTHER DETAILS.
Returns
Returns and refunds
Delivery
At Write From The Heart, we always try to send your products in perfect condition. However, occasionally, a problem can arise. In the unlikely event that a product is faulty, or it is damaged in delivery or is the wrong item, we ask you to read the following and contact us if necessary.
You may specify a delivery address which is different from your billing address, if, for example, you would like us to deliver the products directly to a friend, a relative, or to your place of work.
Whilst we make every effort to deliver goods within the specified timescale, on occasion due to unforeseen circumstances we cannot always guarantee delivery in said time, or accept liability for deliveries made outside this timescale. This also applies to products sent direct from our manufacturers. We cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries.
If the product(s) you have ordered do not arrive within 28 days of placing the order, Write From The Heart accept no liability unless you have contacted us via email within this period.
Returns and exchange
If you are not completely satisfied with your non-personalised goods, simply return them to us at any time within 14 working days of receipt. The costs of returning goods to us shall be borne by you. Unfortunately we are unable to refund postage costs on unwanted non-personalised items.
Your rights to return the goods to us will not apply in the following circumstances:
-Any products that we have made, personalised or customised specifically for you
Write From The Heart do not offer refunds for personalised goods custom made for you. Most products on the website are personalised goods; this includes any products which include your own photo or any text changes. Only replacements will be sent for any faulty, damaged goods or goods which have not arrived.
With any faulty or damaged goods, we ask you to return the product to us within 7 days. Once the product has been returned, we will then issue a refund (THIS DOES NOT APPLY ON PERSONALISED GOODS) or send a replacement. Please note that postage will be refunded in full for any items returned which are faulty or damaged.
Replacements will be sent within 7 working days.
Your rights to return the goods to us will not apply in the following circumstances:
- Where, in our opinion, you have not taken reasonable care of goods whilst in your possession and have not been returned with the original packaging.
- If you have made a spelling mistake on your order and it has been sent for production.
- You have disposed of the item you have an issue with.
We regret that postage and packing costs for unwanted items cannot be refunded after 7 working days from when the order was delivered.
This returns policy does not affect your statutory rights.
The address for returns is:
Write From The Heart Ltd
The Berkerley Centre
Station Road
Chepstow
Monmouthshire
NP16 5PB
How to personalise your item
Please read before designing your product
Please upload original high resolution photos please don’t use screen shots.
Your photos ideally need to be at least 2000x2000pxls or higher than 1mb for optimal print quality,
It's important to remember that we cannot print to a higher standard than the photo you provide,
therefore please ensure that you are happy with the quality of your photo on your device first.
Use the personalise me button to see what can be personalised on this product
From left to right on the toolbar:
1. Camera - Allows you to choose a photo from your device to upload. Once chosen, it will upload automatically. Photos must be jpg/jpeg format.
2. Zoom (out) - Zoom your photo out
3. Zoom (in) - Zoom your photo in
4. Rotate (clockwise) - Rotate your photo clockwise
5. Rotate (anticlockwise) - Rotate your photo anticlockwise
6. Colour - Flick between a colour and greyscale version of your photo
To change the photo once uploaded simply click on the photo you'd like to change on the toolbar at the bottom of the screen and select a new photo from your device it will then replace the original photo
To reposition your photo, click and drag or use your finger if using a touchscreen. You may need to zoom in/out as well to get the best placement.
Toolbar icons may appear greyed out at first. They will be activated once a photo has uploaded.
- We print the exact copy of your design directly from the website
- The text you add in the text boxes will appear live on the design
- Please check all spelling, capital letters on names
- And that the text is correct and in the right position
- Please remove any text you don't require in the text boxes
- Add the same or similar amount of text as on the sample for best results
- The more text you add the smaller it will appear
- Please check the photos are in the right position and heads not cut out or black edges showing. We don't recommend using screen shots.
- By checking out you are agreeing that you are happy with your design so please check it carefully
- Your preview is available in your basket please also check it there, you will also have a preview of your product on your confirmation email and in your account on our website